The Runtime Where Enterprises
Deploy Operational Agents
Bixie enables organisations to deploy policy-bound operational agents that execute enterprise operations safely, autonomously, and reliably.
Agents run playbooks built from durable skills, allowing enterprises to automate complex operations across systems with full governance and auditability.
The Challenge
The Enterprise Automation Problem
Enterprises have invested heavily in APIs, SaaS platforms, and automation tools. Yet operational complexity continues to grow.
Even when APIs exist, teams must still build:
Every integration becomes a custom engineering project.
Traditional automation platforms attempt to solve this with workflows or RPA, but these approaches struggle with:
Enterprises need more than automation.
They need a runtime for executing operations safely.
The Solution
Introducing Operational Agents
Bixie introduces a new operational model.
Instead of manually orchestrating APIs and systems, enterprises deploy operational agents that execute business operations using structured playbooks.
Agents combine:
- Purpose-driven intelligence
- Governed execution
- Durable automation
This allows enterprises to move from manual orchestration to programmable operations.
How It Works
The Bixie Operational Model
Bixie is built on a simple and scalable model.
Agents
Agents represent purpose-driven operational intelligence that understands business context and coordinates complex multi-step operations.
Unlike simple automation scripts, agents can reason about operational intent, handle exceptions, and adapt to changing conditions while staying within policy bounds.
Each agent is scoped to a specific operational domain—finance, HR, treasury—ensuring deep expertise and appropriate access controls.
Agents orchestrate operations but do not execute system actions directly. All system interactions flow through governed skills.
Employee lifecycle, access management
AP/AR, expense management, reporting
Payments, FX, liquidity management
Vendor management, PO processing
Vendor management, PO processing, contracts
Audit, reporting, policy enforcement
Playbooks
Playbooks define how operations are executed—the specific steps, conditions, and business logic for each operational procedure.
Think of playbooks as codified standard operating procedures. They capture institutional knowledge, ensure consistency, and enable operations to scale without manual intervention.
Playbooks support branching logic, approval gates, parallel execution, and error handling—everything needed for real-world enterprise operations.
Playbook capabilities:
- Version controlled with full history
- Policy enforcement at every step
- Approval workflows built-in
- Reusable across multiple agents
Skills
Skills are atomic actions that interact with enterprise systems—the lowest level of operational execution.
Each skill encapsulates a single system interaction: creating a user in Okta, posting a journal entry in SAP, sending a Slack notification, or executing a bank transfer.
Skills are engineered to be:
- Durable — Survive infrastructure failures
- Retry-safe — Automatic retry with backoff
- Idempotent — Safe to re-execute
- Policy-aware — Respect governance rules
- Fully observable — Complete audit trail
Auto-Extract Skills from Your APIs
Point Bixie at your existing APIs (OpenAPI, GraphQL, or REST endpoints) and we automatically extract skills that agents can use. No manual skill development required.
Bixie also provides pre-built skills for common enterprise systems including SAP, Workday, Salesforce, and 100+ integrations.
Governance
Enterprise Governance by Design
Operational autonomy without governance is a liability. Bixie was built from the ground up with enterprise policy enforcement.
The policy engine sits between agents and execution, evaluating every action against your organizational rules before it happens—not after.
Policies govern:
- Skill permissions — Which agents can execute which system actions
- Operational limits — Transaction caps, frequency limits, time windows
- Approval workflows — Multi-party sign-off for sensitive operations
- Data boundaries — Role-based access to sensitive information
- Compliance rules — SOX, GDPR, PCI-DSS, and custom requirements
Policies are versioned, testable, and auditable. Changes go through review before deployment, just like code.
Reliability
Durable Execution for Real-World Operations
Enterprise operations span multiple systems, require external approvals, and can take hours or days to complete. Traditional automation fails when any step breaks.
Bixie's durable execution runtime persists operational state at every step. When failures occur—and they will—operations resume exactly where they left off.
Enterprise-grade capabilities:
- Automatic retries — Configurable retry policies with exponential backoff
- State persistence — Every step checkpointed for recovery
- Compensating actions — Rollback partial operations cleanly
- Idempotent execution — Safe to re-run without side effects
- Long-running orchestration — Handle operations spanning hours or days
If an API times out, a service goes down, or a network partition occurs, the runtime handles it automatically. No manual intervention required.
Operations complete reliably, consistently, every time.
Observability
Full Observability and Audit
Enterprise automation without visibility is a compliance risk. Bixie provides complete operational transparency for every agent action.
Every operation generates a detailed audit trail that captures the full execution context—from initial invocation through final completion or failure.
Comprehensive audit logs capture:
- Identity context — Who or what triggered the operation
- Execution path — Playbooks, steps, and skills executed
- Policy decisions — Which rules were evaluated and outcomes
- System interactions — Every external API call and response
- State transitions — Retries, recoveries, and compensations
- Timing and performance — Duration, latency, and throughput metrics
Logs are immutable, searchable, and exportable to your SIEM or compliance systems.
Real-Time Monitoring
Live dashboards showing active operations, queue depths, execution rates, and system health across all deployed agents.
- Active operation tracking
- Performance metrics
- Alert thresholds
Compliance Audit Trails
Immutable, tamper-evident logs that satisfy SOX, GDPR, PCI-DSS, and other regulatory requirements out of the box.
- Regulatory reporting
- Retention policies
- Export to SIEM
Deep Debugging
Trace any operation from invocation to completion. Replay executions, inspect state, and understand exactly what happened.
- Step-by-step replay
- State inspection
- Root cause analysis
Automation becomes observable infrastructure, not a black box.
Security
Identity and Access Control
Every agent operation executes within a secure identity context tied to the invoking user or system.
Bixie integrates with enterprise identity providers (Okta, Azure AD, Google Workspace) and enforces role-based access control at every level—from agent invocation to skill execution.
Principle of least privilege: Agents can only execute operations within the boundaries of the invoking identity's permissions. A manager invoking an HR agent cannot access data or perform actions beyond their organizational scope.
Identity-aware execution enables safe adoption of autonomous operations while maintaining the trust boundaries your organization already has in place.
Submit expenses, request PTO, update profile
Approve expenses, initiate hiring, access team reports
Process payments, reconcile accounts, generate reports
Execute wire transfers, manage liquidity, FX operations
Configure agents, manage policies, deploy updates
Lifecycle
Agent Lifecycle Management
Operational agents are enterprise assets that require the same rigor as production code. Bixie provides full lifecycle controls to ensure agents evolve safely.
Development teams build and test agents in isolated environments. Changes go through review, approval, and staged rollout before reaching production—just like your most critical software.
Enterprise lifecycle capabilities:
- Semantic versioning — Track agent changes with clear version history
- Environment promotion — Dev → Staging → Production with gates
- Deployment approvals — Required sign-offs before production changes
- Canary deployments — Gradual rollout with automatic rollback
- Instant rollback — Revert to any previous version in seconds
Automation evolves continuously while maintaining operational stability.
External Capabilities
Expose Operational Agents to Customers
Beyond internal automation, Bixie enables enterprises to expose operational agents externally as programmable services for partners, customers, and third-party platforms.
Instead of building complex API integrations, external parties simply invoke an agent. Bixie handles all orchestration, validation, policy enforcement, and execution internally.
Partners must understand your systems, handle error states, manage retries, and build their own orchestration logic.
5+ API calls, custom error handling, manual retries
Partners invoke outcomes. Bixie handles all validation, approvals, orchestration, error recovery, and policy enforcement.
1 call. Full operational execution. Governed. Audited.
Use Cases for External Agents
Let partners trigger fulfillment, inventory, or logistics operations without deep system access.
Enable customers to execute account changes, service requests, or complex transactions autonomously.
Expose operational capabilities to AI assistants and LLM-powered applications via MCP.
Integration
Model Context Protocol (MCP)
Bixie natively supports Model Context Protocol (MCP)—the emerging standard for AI systems to interact with tools and services.
This enables LLMs, AI assistants, and agentic applications to invoke Bixie operational agents directly. Your enterprise operations become accessible to the next generation of AI-powered workflows.
When an MCP call comes in, Bixie handles everything: authentication, policy enforcement, playbook execution, error handling, and audit logging. The caller receives a clean success/failure response.
This enables enterprises to expose governed operational capabilities to AI systems—without exposing raw APIs or internal complexity.
Architecture
Secure Multi-Tenant Architecture
Bixie is designed for enterprise environments with strict isolation.
The platform enforces separation across:
This ensures agents, playbooks, and operational logs remain fully isolated between tenants.
Vision
Built for the Programmable Enterprise
Enterprises are moving toward a future where operations are programmable.
With Bixie, organisations can deploy operational agents that safely execute business operations across systems.
This enables a new model of enterprise computing:
The Programmable Enterprise
Deploy operational agents with enterprise-grade control
Discover how Bixie can transform your enterprise operations.